Leading Change for Sustainable Development through Strategic Project Management: A Case Study on Change Management

By Kasim Randeree and Arqam Iqbal.

Published by The Sustainability Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Public sector organisations face a momentous task of constant change and upgrade to their services in today’s dynamic and hyper turbulent market place. Owing to the hyper active nature of the market place, the pace of change has never been greater than in the current business environment and is becoming a constant feature of organisational life. Coupled with massive economic expansion, increased globalisation and massive transnational flow of information, there is colossal pressure on public sector organisations to relentlessly instigate change.

This paper focuses on one such change, the establishment of an automated road tolling system wherein the organisation (roads and traffic agency) is faced with the task of resolving the traffic woes of the city of Dubai in the United Arab Emirates (UAE) and is working towards the integration of the entire road and transport network.

The aim of this paper is to examine ways of improving the effectiveness of public sector organisations to manage change. This was explored by investigating how the road and traffic agency is managing change, especially change related to the implementation of advanced technology, evaluate the consequences of this change on the existing network and stakeholders and to appraise the management strategy deployed to address the transport network.

The findings of this paper indicate key emerging issues adversely impacting the change approach deployed. These include prioritisation issues, timing of the change activities, time allotted to the change activities and issues pertaining to monitoring and feedback of change.

Keywords: Dubai, United Arab Emirates, Change Management, Sustainable Development, Transport, Road

The International Journal of Environmental, Cultural, Economic and Social Sustainability, Volume 5, Issue 2, pp.241-254. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.196MB).

Dr. Kasim Randeree

Lecturer in Project Management, Faculty of Business, The British University in Dubai, Dubai, Dubai, United Arab Emirates

Dr. Kasim Randeree is a Lecturer in the Faculty of Business at The British University in Dubai and Visiting Lecturer to The University of Manchester in the United Kingdom. Dr. Randeree has conducted numerous research and development projects across the Arabian Gulf and North Africa. He has editorial responsibilities with four international journal publications and has published over 40 peer reviewed articles. He is a Member of the Association of Project Managers as well as the Institute for Leadership and Management. His research interests are broadly within organisational development and theory, with emphasis on structure, leadership, diversity and multiculturalism and Islamic heritage. His particular interests in multiculturalism and diversity in human resource management, the advancement of management education in the Middle East and Islamic and contemporary perspectives on leadership and management, have brought him numerous accolades and supporting publications both internationally and across the region.

Dr. Randeree is the Director of the Organisational Studies Research (OSR) group which has the five Special Interest Groups (SIG) - Project Management, Managing People in Organisations, Leadership, Organisations in Theory and Practice and Learning.

Arqam Iqbal

The British University in Dubai, Dubai, United Arab Emirates


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